· What is your home express?
Our family made 'STO, EMS' (EMS is the postal packet) OUR products are electronic products, can not be on the plane! Other regions default hair STO, the pass, temporarily not other courier. Hong Kong, Macao and overseas shipping. Thank you for your cooperation!
· I choose this product in stock? When can ship?
Pro, select the goods under normal circumstances there are goods (except custom, pre-sale and other special products), 16 points before the day of payment orders shipped, 16 points the next day after delivery, if not issued, the longest not more than 72 hours of delivery, if another notice in the case of holidays, please note that the store announcement.
· How long will I be able to ship the goods I buy?
Pro, general delivery after 3-5 days, 7-15 days in remote areas, due to different arrival time is different, the restaurant arrival time can not make any commitment, hope to understand.
What should I do if I do not ship as promised?
This is a delay in the delivery of goods, refers to the special goods, businesses in the buyer payment is not actually shipped within 72 hours, or the development, pre-sale and other special circumstances such as agreed delivery time, the business is not actually agreed Time delivery, prejudice buyers purchase rights , The merchant shall pay the buyer 30% of the actual transaction amount of the goods (the maximum amount of not more than 500 yuan) as the liquidated damages, The liquidated damages will be in the form of Lynx points pay.
• Is the invoice and merchandise sent in the same period? If not, how do I track the invoice logistics?
Invoice and goods sent separately. Invoice late replacement (to send the freight borne by us), reissue invoice number will be a message to you Want Want, please contact us for the delivery of the invoice, Or consult an online customer service.
· No invoice can warranty?
Warranty does not require invoices, pro online orders can be based on information to enjoy one year warranty.
· brand introduction
Connaught line must be twenty-five years of independent brands