Product Delivery Notes
Official flagship product delivery specified by the courier in the Monday to Sunday opening hours. All deliveries shall be signed. Order shipment when the product is in stock, and may result in multiple delivery If delivery fails , will leave you a card, notify your contact courier to arrange a more convenient delivery date. for your convenience, you may prefer to place your order delivered to your office address. Please note, If you so decide, the goods may be received by the reception office. for security reasons, does not allow delivery to the mailbox. for the purpose of verification of the recipient shipping address is required to our designated carrier offers listed buyer or order accepted identity party prove.
Eligibility to Purchase
Official flagship store sales only to individual users and delivery of products. In spite of confirmed orders or payments, if there are reasonable grounds to believe that goods purchased not for personal use, you can cancel any orders.
If you want to get product and pricing information, our online customer service will be Monday to Sunday 9:00 to 18:00 (excluding Chinese public holidays) to assist you. For order status information, or you have the official flagship store issued additional assistance orders, please contact customer service online.
Check order status
You can sign Lynx purchased baby view your order status.
You need to use Alipay payment on Alipay specific details, see Alipay help introduce.
We will provide ordinary VAT invoice, you will be able to request personal compensation to prove the warranty and the use of the time of application maintenance. To modify invoices payable, you need only take effect after communication with the customer service to confirm.
After receipt of the invoice, if found invoices payable, content, or amount of money, time and place an order or request content reopened filled in do not match. Please and Want Want contact customer service to confirm, and the original invoice mailed back to the company only to be re-opened as a result of the problem the customer side need to re-invoicing, are required to pay return. has returned some of the goods will not be changed invoice.
Fill open or re-invoiced only once, for a period of application within 14 days of invoice date.
Refund & Returns
Comply with China Warranty Regulations, the official flagship store to provide consumers with 7 days return service official flagship store prompts you: After receipt of goods, please first carefully checking product appearance, color and configuration to meet the needs, if you find any questions, please immediately contact the online customer service staff, waiting for express door merchandise back. we receive back pieces, through the relevant departments to verify correct, you can handle your return or refund.